Privacy policy
APRE Art House respects the privacy of its collectors, visitors and correspondents. This policy explains what personal data we collect, why we collect it, and what you can ask us to do with it.
This policy is issued in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Who We Are
Ms. Prerana Sanjay Jain, sole proprietor, trading as APRE Art House, 2nd Floor, Arsiwala Mansion, Wodehouse Road, Colaba, Mumbai 400005, India, is the data fiduciary responsible for the personal data described here.
2. What We Collect
Information you give us:
– Name, email address, telephone number
– Billing and shipping addresses
– Enquiry, commission and collection details you share with us
– Event and programme registration details
– Correspondence with the gallery
Information collected automatically:
– IP address, browser type, device and operating system
– Pages viewed, works viewed, time on site, referring source
– Cookie and similar identifiers
Payment information: card and bank details are collected and processed directly by our payment providers. We do not store card numbers or banking credentials on our systems.
3. Why We Use It
– To process and fulfil your orders, and to arrange shipping and delivery
– To respond to enquiries and arrange viewings
– To manage bookings for talks, workshops and programmes
– To issue invoices and maintain accounting and tax records as required by law
– To share exhibition announcements, programme invitations and gallery news, where you have asked to receive them
– To understand how the website is used and to improve it
– To measure and improve our advertising
– To meet legal and regulatory obligations
4. Advertising and Analytics
We advertise on Meta platforms (Facebook and Instagram) and may use Google services. These platforms place cookies and tracking technologies on this website that allow us to measure the performance of our advertising and to show relevant content to people who have visited the site or expressed interest in the gallery.
This may involve sharing hashed contact information with these platforms to match audiences. It does not involve sharing your identity, your purchase history, or details of works you have viewed or acquired with any third party for their own marketing purposes.
You can limit this through your browser cookie settings, and through the ad preference controls offered by Meta and Google.
5. Who We Share Data With
We share personal data only as necessary, with:
– Payment processors, to complete your transaction
– Shipping, courier and art-handling partners, to deliver your work
– Our website and e-commerce platform provider, which hosts this site
– Email and communications providers, to send you correspondence you have asked for
– Analytics and advertising platforms, as described above
– Professional advisers — accountants, auditors, legal counsel — where required
– Government or regulatory authorities, where we are legally obliged to do so
We do not sell your personal data.
6. Confidentiality of Collectors
The identity of buyers and the details of their acquisitions are treated as confidential. We do not disclose who owns a work, or what a work sold for, without the collector’s express consent — save where disclosure is required by law, or where a work is being exhibited or published and the lender has agreed.
7. International Transfers
Some of our service providers operate outside India. Where personal data is transferred abroad, we take reasonable steps to ensure it remains protected to a standard consistent with this policy and with applicable law.
8. How Long We Keep It
We retain personal data for as long as necessary to fulfil the purposes described above. Transaction, invoice and tax records are retained for the period required under Indian law. Marketing contact details are retained until you withdraw consent.
9. Security
We apply reasonable technical and organisational safeguards to protect personal data against unauthorised access, disclosure or loss. No system, however, can be guaranteed entirely secure, and we cannot warrant absolute security of information transmitted over the internet.
10. Your Rights
Subject to applicable law, you may:
– Access the personal data we hold about you
– Correct data that is inaccurate, incomplete or out of date
– Request erasure of data we no longer need to retain
– Withdraw consent to marketing communications at any time, by using the unsubscribe link in any email or by writing to us
– Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity
– Raise a grievance with our Grievance Officer
To exercise any of these rights, write to prerna@aprearthouse.com. We may ask you to verify your identity before acting on a request.
11. Cookies
This website uses cookies to keep the site functioning, remember your preferences, understand usage, and measure advertising. You may disable cookies through your browser settings, though some parts of the site may not function correctly as a result.
12. Children
This website is not directed at persons under 18, and we do not knowingly collect their personal data. Where a child attends a gallery programme, registration is made by a parent or guardian.
13. Grievance Officer
Ms. Prerana Sanjay Jain
Email: grievance@aprearthouse.com
APRE Art House, 2nd Floor, Arsiwala Mansion, Wodehouse Road, Colaba, Mumbai 400005, India
Complaints are acknowledged within 48 hours and resolved within 15 days.
14. Changes to This Policy
We may update this policy from time to time. The current version is always available on this page.
Last updated: 01 August 2026